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Frequently Asked Questions

The Answers You Need

What are your hours?

General hours Sept 16th to June 30th: open Monday to Friday from 9 AM to 5 PM (except for statutory holidays).

Special hours for Christmas 2019 & New Year 2020

  • Closed from Tuesday Dec 24th at 2 PM, re-open Monday Dec 30th at 9 AM

  • Closed from Tuesday Dec 31st at 2 PM, re-open Thursday Jan 2nd at 9 AM


Summer hours from July 1st to Sept 15th: open Tuesday to Friday from 9 AM to 5 PM (closed each Monday)

How long should I keep my tax and/or bookkeeping records for?

In general, it is important to keep any tax and/or bookkeeping records for 6 years from the date you filed the relevant return.


For example, if you filed your personal tax (including business and/or rental activity) for the year 2012 in 2013 you can get rid of your paperwork/records 6 years later in 2019.


The 6 years runs from the date returns were filed, not the period that was filed.